We Service All Makes & Models
1 Year 12,000 Mile Parts & Labor Warranty
We Diagnose & Fix Problems The First Time
Your Neighborhood Full Service Repair Facility
Convenient Financing Options Available
January 15, 2023
When you head to the doctor, you probably have it in your mind what you're going to say about why you don't feel good. That way your doctor can use that information to diagnose your problem. You might want to think of that same approach when you take your vehicle in for a repair.
Experts say what will help the service advisor most is for you to bring in some well-organized descriptions about your vehicle's issues. You might even want to write them down so you don't forget. Is there an unusual smell? What does it smell like? Does the problem happen first thing after starting out? If there's an odd sound you hear, is it dependent on speed? Does it change when you turn a corner?
Keep your expectations realistic. Some conditions may take a long time to diagnose and repair. If you go thinking you'll be in and out in no time, you might be disappointed when you're told there are other customers ahead of you and you may have to come back tomorrow. If you can make alternate plans to have someone pick you up and take you back when the vehicle is finished, that way you won't feel like you've wasted your time.
Most importantly, be available for any communication from the service advisor. If they have your cell phone and they have a question or need an approval for a repair, the sooner they reach you, the sooner things can move forward.
The service facility wants your experience with them to be good just as you do. With a little help from you, they'll get your vehicle back on the road and you'll have a smile on your face.
Tuffy Tire & Auto Service Plainfield
23846 W 135th St
Plainfield, Illinois 60544
815-436-1337
April 13, 2025
Many of us have become aware of how important it is to keep our planets air clean, and your vehicle has a key component that helps do just that: the catalytic converter. Its in the exhaust system, and its job is to superheat unburned, harmful byproducts in the exhaust, so they dont get spewed ou... More
April 6, 2025
Your vehicle's brakes wear out. It's inevitable. You'll notice it when you step on the brake pedal and feel it harder to stop, or there's vibration when you are braking. Most modern vehicles have disc brakes that each use a brake pad that press on a disc (disc brakes!) called a rotor. The fric... More
March 30, 2025
If you have a vehicle with an automatic transmission, you probably never think about gear shifting. When motor vehicles were invented, all of them had to be shifted manually. But that wonderful self-shifting transmission, referred to these days as simply an automatic, changed everything. Automa... More
